Primemeridianstore Privacy Policy
Primemeridianstore keeps the personal information you share when you order LED headlight optics, projector lenses or repair components limited to what we actually need to pick, pack and deliver your parcel. This page explains what we collect, how long it stays in our systems, who else may see it and how you can ask us to correct or delete it. It covers orders placed through the website, phone enquiries and workshop visits at our Newcastle counter.
Agreement to these terms
By placing an order on primemeridianstore.com or booking workshop time in person, you agree to the terms below. If you don't accept them, please don't complete the purchase or leave the vehicle with us.
Primemeridianstore is an Australian business operating from 6 Workshop Way, Newcastle NSW 2300. These terms sit alongside your rights under the Australian Consumer Law, which we cannot and do not intend to override.
Orders and pricing
- All prices are in Australian dollars and include GST unless stated otherwise.
- We confirm stock before charging a card. If a product is unavailable, we cancel the line and refund the amount paid for it.
- Product photos show the general type of item; small variations in housing colour or connector type may occur between production batches.
- We may decline an order if we suspect fraud, a pricing error, or resale contrary to these terms.
Workshop bookings and fitting
Workshop jobs are quoted on the assumption that the vehicle arrives in the condition discussed at booking. If we find cracked housings, non-factory wiring or a modified body panel that changes the job scope, we will contact you before doing extra work and quote separately.
A deposit is required to hold a booking slot. The balance is due on collection. If you don't turn up and don't let us know at least 24 hours ahead, the deposit becomes a cancellation fee to cover the reserved bench time.
Warranty
Parts we supply carry the manufacturer's warranty plus a two-year labour cover on welding, sealing and installation work unless the product page states otherwise.
The warranty does not cover damage caused by impact, water ingress through an external seal we did not touch, incorrect voltage, or unauthorised alteration. Keep your invoice; it is your proof of purchase.
Returns and cancellations
You can return an unused product in its original packaging within 30 days for a refund, less return freight. Workshop time already carried out is not refundable once work has started, though we will always discuss a remedy under consumer law if something is not right. See the Refund Policy for full details.
Liability and governing law
Our liability is limited to the value of the goods or services purchased, except where the Australian Consumer Law says otherwise. Nothing here excludes a right you have under the ACL or any other law that cannot be excluded.
These terms are governed by the laws of New South Wales, and disputes will be handled in the courts of that state.
Contact
Questions about an order or a workshop booking: primemeridianstore@gmail.com. We answer within two business days.
Other legal pages
Request your order records
Send us the email address you used at checkout and the approximate order date. We will pull the invoices and delivery notes we still hold and send a copy back, usually within three business days.